Returns & Exchanges
At Lab Charge LLC, we stand behind our electronics with a 30-day satisfaction guarantee, ensuring you have the right power solutions for your devices. If your purchase doesn't meet your expectations, we offer a streamlined return process for all original equipment.
Return Process
- 1.Initiate Request
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Package
Securely pack the electronic components in their original packaging, including all cables, manuals, and accessories that were included at the time of purchase.
- 3.Ship Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
- 4.Quality Inspection
Once received, our technicians will inspect the device for functionality; upon approval, your refund will be processed to your original payment method within 5-7 business days.