Frequently Asked Questions
Everything you need to know about your Lab Charge experience.
What kind of quality testing do your electronic components undergo?
All Lab Charge LLC products undergo rigorous multi-stage testing for voltage stability, thermal resistance, and durability to ensure they meet industry safety standards.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for urgent project needs.
Do you offer a warranty on your chargers and power accessories?
Yes, we provide a 12-month limited warranty on all electronic hardware, covering manufacturing defects and internal component failures.
What is your return policy for opened electronics?
We accept returns within 30 days of purchase. Items must be in their original packaging and include all accessories to be eligible for a full refund.
Are Lab Charge products compatible with international power outlets?
Many of our chargers support universal input (100-240V). Please check the specific product description for the 'Universal Voltage' badge before purchasing for international use.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay through our secure encrypted checkout system.